Your privacy, respected

Who we are

This website is operated by Omeecron Exports, a merchant exporter based in Surat, Gujarat, India. Omeecron Exports is responsible for the personal information collected through this website.

Address: 329, Green Plaza, Golden Chowk, Golden City Rd, Nr. D-Mart, Mota Varachha, Surat, Gujarat 394105, India
Email: export@omeecronexport.com

Information we collect

When you send an enquiry, we collect the details you enter in the form: your name, company name, email address, phone or WhatsApp number, country, the product you are interested in, the estimated quantity and your message.

Technical information: when you submit the form we also record your IP address, browser type, the language of the page and the date and time. We use this only to prevent spam and abuse and to keep the website secure.

When you contact us directly by email, phone or WhatsApp, we receive the information you choose to share, such as your name, contact details and the content of your messages.

We do not ask for sensitive personal information, and we ask you not to send it through the enquiry form.

How we use your information

• To reply to your enquiry and send quotations, product information, samples or catalogues you request.
• To process orders, prepare export documents and arrange shipping, if you buy from us.
• To keep records of our business communications and meet our legal, tax and export obligations.
• To protect the website against spam, fraud and misuse.
• To improve our products, services and website.

We do not sell your personal information, and we do not use it for automated decision-making or profiling. We will only send you marketing messages if you have asked us to, and you can opt out at any time.

Legal basis

We process your information because you have asked us to (your consent when you submit an enquiry), because it is needed to take steps before or to perform a contract with you, because we have a legitimate interest in running and protecting our business, or because the law requires it.

We follow the Digital Personal Data Protection Act, 2023 (India). If you are in the European Union, the United Kingdom or another country with data protection laws, you also have the rights given by those laws, such as the GDPR.

Who we share it with

We share personal information only when needed, and only with:

• Service providers who help us run this website and our email, such as our hosting and email providers.
• Our manufacturing partners and suppliers, who receive your product requirements so we can prepare a quotation or fulfil your order. We share your contact details with them only when this is necessary to complete your order.
• Logistics and trade partners, such as freight forwarders, customs brokers, inspection agencies, insurers and banks, when you place an order.
• Companies in our group (Omeecron Exports, Omeecron Textiles and Omeecron Solutions), when needed to serve you.
• Government authorities, courts or regulators, when the law requires it.

Everyone we share information with is expected to keep it confidential and use it only for the purpose we gave it to them.

Third-party services and cookies

Cookies: this website does not use advertising or analytics cookies and does not set cookies for visitors. A login cookie is used only by our own staff in the website's administration area.

• Google Fonts: the website loads fonts from Google. Your browser connects to Google's servers, which receive your IP address.
• Google Maps: the map on our contact page is provided by Google and may set its own cookies when it loads.
• WhatsApp: if you contact us through a WhatsApp button, your conversation is handled by WhatsApp under its own privacy policy.

These services are run by other companies under their own privacy policies. Links to other websites are not covered by this policy.

How long we keep it

We keep enquiries and business communications for as long as needed to answer you and manage our business relationship. Records linked to orders, invoices and export shipments are kept for the period required by Indian tax, customs and trade laws. When information is no longer needed, we delete it or make it anonymous.

International transfers

We are based in India. If you contact us from another country, your information is transferred to and processed in India, and it may be stored by our service providers in other countries. We take reasonable steps to make sure it stays protected wherever it is processed.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections, restricted access for authorised staff only and protection against spam and misuse. No method of transmission over the internet is completely secure, but we work to protect your information and will act promptly if a problem occurs.

Your rights

Depending on the law that applies to you, you can ask us to:

• Tell you what personal information we hold about you and give you a copy.
• Correct or update information that is wrong or incomplete.
• Delete your information when we no longer need to keep it.
• Withdraw your consent or stop marketing messages at any time.
• Object to or restrict certain uses of your information.

To make a request, email us at export@omeecronexport.com. We will reply within 30 days. You also have the right to complain to your data protection authority; in India, this is the Data Protection Board of India.

Children

This website is intended for businesses and professional buyers. It is not directed at children, and we do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.

Contact us

For any question about this policy or your personal information, please contact us:

Omeecron Exports
329, Green Plaza, Golden Chowk, Golden City Rd, Nr. D-Mart, Mota Varachha, Surat, Gujarat 394105, India
Email: export@omeecronexport.com